Customer Complaints Analysis Using Text Mining and Outcome-Driven Innovation Method for Market-Orien
The rapid increase in the quantity of customer data has promoted the necessity to analyse these data. Recent progress in text mining has...
Monitoring Emerging Technologies for Technology Planning Using Technical Keyword Based Analysis from
This paper proposes technical keyword-based analysis of patents to monitor emerging technologies, and uses a keyword-based model in...
Customer complaints analysis for new product development using textual data mining and the outcome d
This paper proposes customer complaints analysis to develop new products; the analysis utilizes textual data mining and the...
Detecting Technological Opportunities Using Technical Keywords from Patents (ICMIT 2015)
Technological opportunities are an important factor for innovative outputs in most companies. To detect technological opportunities,...